售后服务英语怎么说

  “商务对话”以适应职场生活的商务英语口语对话为目的,内容涉及到商务活动的多个方面。商务英语更多地是传授一种西方的企业管理理念、工作心理,如何和外国人打交道,如何和他们合作、工作的方式方法等等。佛山韦博英语小编为您整理:售后服务英语怎么说。

  售后服务英语怎么说-顾客询问

  What kind of service do you provide after the products are purchased?

  购买产品后你们能提供什么服务,

  What happens if a product is delivered damaged?

  如果产品在交付时受损怎么办?

  How about if a product breaks shortly after the product is delivered?

  如果交付之后不久产品就受损了,怎么办?

  Can you guarantee that any damaged products will be replaced?

  你能确保更换任何受损产品吗?

  售后服务英语怎么说-商家的承诺和解释

  I can assure you that we offer the highest quality of care for all of our customers

  我可以向您确保,我们向所有客户提供高品质的售后服务。

  We've got a 24-hour hotline you can call to make a complaint

  我们有24小时的服务热线,您可以打电话投诉。

  If there are any problems at that time, they can be sent back with the driver.

  这时如果产品有任何问题,即可由司机带回厂家。

  If products break within an unreasonable time frame, they will be replaced.

  如果产品在一定期限内受损,将由公司负责更换产品。

  售后服务英语怎么说-情景对话 

  对话场景:迈克向客户解释公司的售后服务。回答客户的问题。

  句型重点:解释售后服务政策。回答客户疑问。

  Jody: What kind of service do you provide after the products are purchased?

  Mike: I can assure you that we offer the highest quality of care for all of our customers.

  Jody: What happens if a product is delivered damaged?

  Mike: When our products are delivered, we ask that they are checked immediately by the purchaser. If there are any problems at that time, they can be sent back with the driver.

  Jody: What if we miss something? If we have a large purchase, it won't always be possible to have someone on staff to check the products immediately.

  Mike: We've got a 24-hour hotline you can call to make a complaint.

  Jody: If I call the hotline with a complaint, can you guarantee that any damaged products will be replaced?

  Mike: It depends on the case, but I don't think you will have anything to worry about.

  Jody: How about if a product breaks shortly after the product is delivered?

  Mike: We have a clause in the purchase agreement that allows for this. If products break within an unreasonable time frame, they will be replaced.

  售后服务英语怎么说-情景对话译文

  乔迪:购买产品后你们能提供什么服务?

  迈克:我可以向您确保,我们向所有客户提供高品质的售后服务。

  乔迪:如果产品在交付时受损怎么办?

  迈克:我们在交付产品时,会要求买方现场验货。这时如果产品有任何问题,即可由司机带回厂家。

  乔迪:如果我们错过一些程序怎么办?我们进行大型采购时,不可能每次都有工作人员现场验货。

  迈克:我们有24小时的服务热线,您可以打电话投诉。

  乔迪:如果我打热线电话进行投诉,你能确保更换任何受损产品吗?

  迈克:这要视情况而定,但我觉得您没有什么好担心的。

  乔迪:那如果交付之后不久产品就受损了。怎么办?

  迈克:我们的购买协议中有一项条文涉及这种情况。如果产品在一定期限内受损,将由公司负责更换产品。

  以上就是:售后服务英语怎么说的商务英语情景对话。佛山韦博英语搜罗各种商务英语情景对话,助你完成由菜鸟到高手的完美蜕变,汇集经典、全面、实用的商务英语会话表达。

原创文章,作者:yingyedu,如若转载,请注明出处:http://www.yingyedu.com/aenglish/1512.html

发表评论

邮箱地址不会被公开。 必填项已用*标注